At Olio Oils, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and protect your data when you visit our website, olioils.co.uk, and make purchases.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, shipping address, and payment details, provided when you place an order or contact us.
  • Browsing Information: Includes your IP address, browser type, pages viewed, and other data collected through cookies and analytics tools to enhance your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your orders, promotions, and updates.
  • Improve our website, products, and services.
  • Ensure the security of our platform.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, such as:

  • Payment processors to securely handle transactions.
  • Shipping companies to deliver your orders.
  • Analytics providers to help us improve our website and marketing.

All third parties are required to handle your information securely and in compliance with UK data protection laws.

4. Cookies

We use cookies to enhance your browsing experience. These small data files help us:

  • Remember your preferences.
  • Track website usage to improve functionality.

You can adjust your browser settings to block or delete cookies, but this may impact your experience on our site.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a UK resident, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your data, where applicable.
  • Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: info@olioils.co.uk